Shipping policy
Shipping Policy
Where we ship
We currently ship to addresses within the United States.
Processing time
Orders are typically processed within 1–2 business days. Orders placed on weekends or holidays are processed the next business day. You'll receive a confirmation email with tracking information once your order ships.
Shipping options and rates
Standard shipping (3–5 business days): $4.95
Expedited shipping (2 business days): $12.95
Standard shipping is free on 2- and 3-bottle subscriptions. Expedited shipping is $12.95 on all orders, including subscriptions. Delivery times are estimates and begin once your order ships.
Subscription orders
Subscription orders ship automatically on each billing date, using the shipping method selected when you subscribed. You can view your upcoming shipments and change your delivery address from your account at www.bearbelle.co.
Packaging
Our orders are fulfilled by a third-party logistics partner, so your package may arrive in packaging that doesn't carry the bearbelle name.
Incorrect addresses
Please double-check your shipping address at checkout. We're not responsible for orders shipped to an incorrect address provided by the customer. If you notice a mistake, email us right away at hello@bearbelle.co, and we'll do our best to update it before your order ships.
Lost or delayed packages
If your tracking shows your package as delivered but you haven't received it, or your package hasn't arrived within 10 business days of shipping, contact us at hello@bearbelle.co. We'll work with the carrier to locate it and, if needed, send a replacement.
Damaged or incorrect items
See our Return and Refund Policy for what to do if your order arrives damaged, defective, or incorrect.
Questions
Contact us at hello@bearbelle.co.